- May 10, 2018
- 83
- 35
I've had my CC for over 2 years and have had over 150 sessions. A couple of weeks ago, I had to reboot the controller because it wouldn't hook up to my WiFi and it didn't record the session (Graph). It did so for the session, but failed on the next -- yesterday. I called today to relate the problem and was told it was the firmware. When I asked if others were having the same problem, I was told a few. Well, that doesn't sound like a firmware problem if only a few are having the problem. The agent didn't know when any firmware update would be available. Seems like CC is devolving to just another product in the pack of pellet smoker manufacturers. I'm now looking to dump this and find a more reliable smoker. Any suggestions would be appreciated.