My doctor finally got prescription sent to Healthline but they wanted $400 down than rent for $50 for ten months. Not doing that. That how insurance doing it now. Philips web site just gave me option to select auto CPAP with factory settings for recall. I selected it but know telling how much longer its going to be. Man this been a long road!Unfortunately, it sounds like you have been given the runaround. The best course of action might be to reach out to your local doctor or sleep study provider and see if they can help you get the prescription that you need in order to purchase a new CPAP through your insurance. They should be able to provide you with the necessary information to move forward. You may also want to consider investing in an auto CPAP as it offers more personalized settings for your individual needs.
Mine over 10 yo. They offered me $25 but I turned it down and stuck the course. You should of been able to say you want new one. I would log back on and look:I'm in the same boat. Been using a 10+ year old machine since the recall 18 months ago. The most I've been offered from Phillips is a $50 credit toward a new one. I'm trying to see if my regular Dr. can write a script for a new one without going to the ENT. My most recent study was in 2015. I'm about to go back to using the recalled one.
That is really BS! Considering how much these machines cost. And it is their issue.I'm in the same boat. Been using a 10+ year old machine since the recall 18 months ago. The most I've been offered from Phillips is a $50 credit toward a new one. I'm trying to see if my regular Dr. can write a script for a new one without going to the ENT. My most recent study was in 2015. I'm about to go back to using the recalled one.
kind of like the Takata air bag issues with most cars. They spread the recall out over something like 10 years so they would not go out of business.That is really BS! Considering how much these machines cost. And it is their issue.
Very true.kind of like the Takata air bag issues with most cars. They spread the recall out over something like 10 years so they would not go out of business.
Can't you get the Rx from the place that did the sleep study. That's how I got my new one.The biggest issue is I need a prescription to get a new one, even if I pay for it outright. I have my yearly physical coming up in April, and hoping Dr. can write the script. Maybe my insurance will cover some or most of it. When I go on the site from Phillips all I get is BS and runaround. We were lead to believe they'd had this resolved in less than a year.
I didn't think of that. When I had the Study done in 2015, it was through the ENT, and I went back to them for the Prescription. I'll check that out, great idea. Thanks Steve.Can't you get the Rx from the place that did the sleep study. That's how I got my new one.
This is where I'm at now. ~1 year without one and now I have to get used to wearing the mask again. I tried the nasal pillow so I could sleep on my side and ended up just blowing all the air out of my mouth even with a chin strap. Back to the full face, and it blows air in my eyes everytime I roll around. Ugh.I finally got mine about 3 weeks ago, after a 4 month wait.
Still trying to get used to it. Biggest adjustment is not being able to move or roll over when I sleep. Seems the slightest movement will dislodge the nose-mask, and then the sound of the rushing air keeps me awake.
I been having bad sinus troubles and that what keeps happening. Wake up with severe dry mouth! Guess I need to look into full mask.This is where I'm at now. ~1 year without one and now I have to get used to wearing the mask again. I tried the nasal pillow so I could sleep on my side and ended up just blowing all the air out of my mouth even with a chin strap. Back to the full face, and it blows air in my eyes everytime I roll around. Ugh.
I use the full face mask. Are you using a water tank?I been having bad sinus troubles and that what keeps happening. Wake up with severe dry mouth! Guess I need to look into full mask.
No. What mask you use?I use the full face mask. Are you using a water tank?
I ordered the Philips DreamWear Full Face Mask to try.In the winter I use the humidifier, so I don't get dry mouth.