Sounds like that was pasted from a company trying to sell pellets. Someboby has to tell me why pellets have more "flavor" and "produce more smoke" than a comparable amount of wood in another form (like chunks). Especially when we know they use an additive to bind the dust together. Don't get me wrong, I love my pellet cooker, but there is no more creosote formed from natural wood than with pellets. Creosote forms when the smoke and associated gases are mixed with moisture and is allowed to condense on surfaces, which in a cooker is not a lot as the interior tends to be around the same temp, unlike a long house chimney. And considering the statement was made that "wood is wood", why would pellets be better and make a difference over chunks? However, creosote forms much more easily when the temp is around 250 degrees or less, and the smoke is allowed to hang around the chamber instead of having good flow. If you are allowing the smoke to flow freely you will have very little creosote build up inside a smoker like the MES and virtually none on your food. If you do have a liquid forming on your food or walls its operator error, but you will get the same build up from chips, chunks, pellets, etc. I have a stick burner, pellet cooker, electric, and smokehouse and there is no way that you get "better" flavor from a bound up dried sawdust pellet with a glue added, and the dried up flavorless chips most companies sell; compared to natural wood splits, logs, or chunks. Maybe close and to some, the same..... but not better. The efficiency of the burn, and the operation of the cooker is the key. BTW daRicksta, regardless of how you think the design of MES was geared for (we all know how some of their designs were flawed in the gen 2 MES) try using some 4 or 5 inch long X 1 or so inch chunks in that loader and drop them into the tray. Nice long gentle flavorful smoke. Sure beats the hell out of dried up, flash burning chips. All the best to everyone...and happy holidays. I'm heading for the caribbean where I'll be smoking in 80 degree sunshine instead of this dark, cold, New England winter. And I have to use natural wood down there as there are no pellets where I'm going (those savages) !!