- Oct 18, 2014
- 61
- 76
Hey just wondering if anyone else is having issues with their customer service?
I live about 7 miles from Amaz-n offices in Eagan MN. A couple of years ago I stopped by their office to stock up on pellets. Had a wonderful customer experience.
fast forward to 2020, they done list an email address on the website (you have to open an account and submit a tech support ticket) and they never answerthe phone or respond to voicemail.
$13.95 to go 7 miles is a bit steep. I would have rather spent that money on buying more pellets then paying for shipping.
Is anyone on the forum associated with Amaz-n? I’d really like to see if there’s a way to avoid the shipping.
I live about 7 miles from Amaz-n offices in Eagan MN. A couple of years ago I stopped by their office to stock up on pellets. Had a wonderful customer experience.
fast forward to 2020, they done list an email address on the website (you have to open an account and submit a tech support ticket) and they never answerthe phone or respond to voicemail.
$13.95 to go 7 miles is a bit steep. I would have rather spent that money on buying more pellets then paying for shipping.
Is anyone on the forum associated with Amaz-n? I’d really like to see if there’s a way to avoid the shipping.