smoke vault burner problem

[westsmoke]

Hi, I have a Smoke Vault 24" that is having a burner problem. The flame is extremely yellow and has ruined a rack of ribs by coating it with soot. After further inspection, the burner looks like it may have begun to melt at the orrifices. My question is: Does anyone know where I could buy a replacement burner for that? Ive not been able to find one online. Any help is greatly appreciated!

 

[grampyskids]

Call CAMP CHEF Customer Service. They should be able to send you a replacement burner for less than $15.

 

[bassman]

E-mail Brett (Brettb@campchef.com). He will help you. I had a problem with mine a couple of years ago and he just sent me a new one.

 

[mballi3011]

Now thats really nice to know since I also have a smoke vault 24". They are a good smoke and I haven't had any problems with mine.

 

[westsmoke]

Thanks for the help. Ill let you know how it works out. Hopefully Ill get it fixed soon. Ive seen some great looking grub on the website and I think I need to get a fattie or 2 smoking!

 

[old poi dog]

Camp Chef's Customer Service is great. When I first got my smoker, I had a problem with a part damaged in shipping. They sent me a replacement for free. I didn't even have to pay for the shipping.