People love that place. I've always thought the chicken sandwich was overrated. The Popeye's chicken sandwich is far superior and still only $5 here.
I've only been to a Chic fil A three times I think. Once when they were bieng boycotted for topics we're not supposed to engage in here. It was amazing. Off over to the side were maybe a half dozen face-pierced blue-haired androgynous creatures with signs of boycott (like they ever ate there before)...contrast that with hundreds of patrons/supporters with a line snaking both around the restaurant AND out in to the parking lot. Took 45 minutes to get to the counter to order anything. The staff were walking the lines handing out free snacks and drinks. It was clear "We" outnumbered "Them".
Second time, dont remember what I got, but I ate-in. The food was not bad as I recall, but the service is impeccable.
Third time I just needed a quick snack. Their chicken strips are really good. But, the drive-through kind of freaks me out. They have the order takers out walking the line (and there is always a line) taking orders directly at the vehicle's window. It made the line move faster than any I've seen that busy, but having that person all up in my grill at my window triggered my old days of doing what your not supposed to do behind the wheel. It was like, "The Man" was all up in my business!
Their sauce is very good. I have a copy-cat I developed that is maybe even a touch better. Probably because of none of that factory stuff that goes in to packaged foods to preserve them