PS seasoning /smoker co. customer service

[crazymoon]

Hi all, I just want to tell folks about the EXCELLENT customer service I received from PS seasonings. I had a flare -up (my fault) with my AMNPS while doing some ribs. This caused the probe in my PS smoker to melt. I contacted the folks at PS and they were above and beyond what I had ever gotten from customer service. A fellow named Jeff actually sent me a guide through a series of pictures that he had set up specifically for me to change /replace the probe. They had never had a probe melt before so it was uncharted territory for them and me .I can't say enough about the service I received. I will be a customer for years to come with these folks!

 

[tropics]

 
Hi all, I just want to tell folks about the EXCELLENT customer service I received from PS seasonings. I had a flare -up (my fault) with my AMNPS while doing some ribs. This caused the probe in my PS smoker to melt. I contacted the folks at PS and they were above and beyond what I had ever gotten from customer service. A fellow named Jeff actually sent me a guide through a series of pictures that he had set up specifically for me to change /replace the probe. They had never had a probe melt before so it was uncharted territory for them and me .I can't say enough about the service I received. I will be a customer for years to come with these folks!

CM Glad to hear that I assume PS stands for Pellet Smoker

Richie

 

[crazymoon]

Richie, PS seasonings sells a variety of sausage seasonings and smokers. My smoker is a pro 100 which uses chips/chunks and is electric, I bought this one mainly for smoking sausage as it will go down to about 70 *.

 

[tropics]

 
Richie, PS seasonings sells a variety of sausage seasonings and smokers. My smoker is a pro 100 which uses chips/chunks and is electric, I bought this one mainly for smoking sausage as it will go down to about 70 *.

Must be the missing s in the title LOL,I don't think I ever seen their seasoning by me.Thanks 

Richie