I was smoking a 9 lb butt Saturday and my thermometer said the temp on the meat was 148, when I checked it again about a half hour later the temp dropped to 142. i looked at the control panel and it said the temp was 82. I shut it off waited about 2-3 minutes and reset temp(240) and time. When I checked it about 20 minutes later it said 82. I had to take the butt off foil it and put on my weber charcoal to finish it. I called masterbuilt this morning and they said I had to cut the cord off and pop the plate off that has the model and serial numbers on it and send it to them. They said they would send me a new body kit that it does not include racks,pan ect but I won't get it until mid to end of May. Any one else have this happen and if so what did you do? Thanks
