It is a model # 20070910. I have had it for a couple of years and it worked wonderfully. Until, that is, it couldn't keep temp right in the middle of a smoke. I usually smoke at 225, when I went to put more wood chips in it about half way thru the smoke, it was at 160 degrees and wouldn't get much hotter. So I read about how the elements get drippings on them to the point they don't work anymore. I ordered a new one and followed the instructions to replace it this past February. The whole process wasn't that difficult, although working the wiring into the back of the smoker and into the element was a bit tricky. In any case, I went to turn it on and the electronic panel on the top works as normal, but the element doesn't get hot. The electronic panel's little red "heating" light comes on, but the element doesn't get hot at all. Its really cold in the winter here and I figured Id wait until spring to pull it back out and mess with it again. Has anyone else experienced this or can offer suggestions? Here is a pic of the smoker so you know which one Im talking about. Its the one with the redesigned backing so you only have to take off a few screws around the wiring, you dont have to remove the whole back (that was an older model).