Received the smoking chip assembly early. MB customer service said it would arrive late August, got it on Aug. 6...good for them and me. Removed the old beat up and bent assembly and installed the new one. Not difficult at all. So, on balance they did what they said they would do and I have no complaints. Wiped out unit before installation of assembly with water and vinegar, installed the unit that I also wiped beforehand, ran the temp of the smoker to 275 for couple hours, then added chips for last hour of operation. Think she is ready to rock now. Think my first smoke will be a brisket. Any suggestions from the board would be appreciated.