Good Morning:
I was hoping I hit a gold mine when I got my Louisiana 7 vertical pellet smoker at Costco for 449 this week. I did the initial burn in, and then when I came back to do a cook, it does nothing but display erL. The auger does not appear clogged and I took it apart to check the wires and appearance of the control board and did not see anything obvious there.
But the most troubling part of the story is when trying to call support to help, it says the number is disconnected. I was able to get through the other day, but after 45 minutes I had something come up with work, so I had to hang up.
Any advice? Should I take it back to Costco? I really want this to work out, and the darn thing is heavy. Any ideas?
Jeff
I was hoping I hit a gold mine when I got my Louisiana 7 vertical pellet smoker at Costco for 449 this week. I did the initial burn in, and then when I came back to do a cook, it does nothing but display erL. The auger does not appear clogged and I took it apart to check the wires and appearance of the control board and did not see anything obvious there.
But the most troubling part of the story is when trying to call support to help, it says the number is disconnected. I was able to get through the other day, but after 45 minutes I had something come up with work, so I had to hang up.
Any advice? Should I take it back to Costco? I really want this to work out, and the darn thing is heavy. Any ideas?
Jeff