Any way you look at it you cant please everyone.
There are some know issues with the MES i know
Masterbuilt knows and Wesb knows.
The MES is a great product and with all the customer feedback. It will continue to be a great product.
I due know there are some people that don't post here and some with no issues with there smokers. I bet there are some Toyota owners that never had any issues ether.
I hate that someone is having issues with there MES like I had. And some of those people don't like to work on things when they brake down (everything brakes down eventually). Ask deltadude about his new dishwasher LOL sorry deltadude. I think that most consumer's don't take into effect that there are some learning curves with manufacturing a product. They want what thay want and no excuses. I feel the same way on many things and then agian I don't expect every thing I own to work forever ether. I am always having to fix somthing or work on somthing that is broke.
To my knowledge i only know of one recall of the
Masterbuilt electric smoker older models.
Like I say every day YOU CANT PLEASE EVERYONE!