- Dec 12, 2013
- 4
- 10
I bought a 30" electric Masterbuilt Smoker just before Thanksgiving. After I assembled it I plugged it in and nothing. I called Masterbuilt and they said they would send me a new box. I was unhappy but I was pleased they were replacing the unit. I received the replacement today and during assembly I ran into another problem. The pegs on the inside of the cabinet are not in the correct locations. I can't put any of the brackets that hold the shelves on. They are not even close.
So now I have a smoker that will work but it doesn't have any shelves.
I haven't called them yet to tell them about this. I am assuming they will stand behind their product again, but really??? I am trying hard to put down what I really want to say. Rrrrrrrrrrr
So now I have a smoker that will work but it doesn't have any shelves.
I haven't called them yet to tell them about this. I am assuming they will stand behind their product again, but really??? I am trying hard to put down what I really want to say. Rrrrrrrrrrr