Help! MES 40 Reading 273* when Turned on So Won't Heat

[tallbm]

View attachment 381052 View attachment 381051 Well second use on the new body I got under warranty and this happened. Good thing I got the Thanksgiving turkey out before it happened....

Whoa that's not good! I'm glad everything was safe.

 

[PAS]

Thats horrible! That could cause some serious trouble with surrounding structures!

 

[Bearcarver]

Wow!!
I guess I was right---They should have just sent you a whole new Smoker.
10 days waiting for something that didn't help.
Then 8 days waiting for another thing that didn't help.
Personally I'd tell them you're sick of it, and it's time for a new Smoker.
I don't blame you for being Pizzed.
They're trying to help, but in the wrong way. They gotta learn when it's time to stop playing with part swapping & replace the whole unit.


Bear

 

[Jason Gindhart]

The call to MB on mo day should be interesting. I don't know if a new unit I got under warranty has a warrant. Either way that's got to be manufacturer defect

 

[Bearcarver]

The call to MB on mo day should be interesting. I don't know if a new unit I got under warranty has a warrant. Either way that's got to be manufacturer defect

I'm with you!!
Just be nice & they should take care of you. I think it's time they give you a new unit.
They should do what I've seen them do before:
Have you Cut the cord off & take a picture to show you did.
Then they'll send you a new one---The Bluetooth one, not the Gen #2.

Bear

 

[Jason Gindhart]

I'm with you!!
Just be nice & they should take care of you. I think it's time they give you a new unit.
They should do what I've seen them do before:
Have you Cut the cord off & take a picture to show you did.
Then they'll send you a new one---The Bluetooth one, not the Gen #2.

Bear

Yeah that was the same process I went through when my first unit crapped the bed. Both of these have been Bluetooth units.

 

[Bearcarver]

Yeah that was the same process I went through when my first unit crapped the bed. Both of these have been Bluetooth units.

Yup---I know, I just don't want to see them slip a Gen #2 to you.
Best of luck to you!!

Bear