I have the Austin xl. Works perfect for me. Over 350 cooks and has been flawless. I hear the pro series has issue with the flame shield grates not fully closing causing huge temp swings.
I know this is discussing the pit boss but I had one about 4 years ago and I had nothing but issues with it, I was severely dissatisfied with it. I actually purchased a Louisiana Grills Pellet Smoker about 2 years ago and have not had a single issue.
I have the kc combo and so far this is the happiest ive been with a new set up. I will say though, i wish the hopper feed the pellets differently. Some times the center opens up and it thinks there are no pellts when only used for a short session. Other then that I'm very pleasedThis year, Walmart is carrying the Pit Boss Platinum Series Pellet Grills... It’s their newest release with many much needed upgrades over the older Pro Series which are found/sold at Lowe’s home improvement stores and the much older PB Austin XL which was sold at Walmart. The Platinum Series Pellet Grills comes with PID Controllers for super accurate temp control, an easier ash dump system, the KC COMBO is a duel pellet/gas grill, while the LockHart has more space and can hot smoke and cold smoke as well. Both come with 5 year warranties and go for about $750.00...
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https://pitboss-grills.com/platinum-series
Or you can have yesterday’s technology and buy the PB Austin XL, PB Pro Series or a Louisiana Brand Pellet Grill... .02...
Pellet Pro Austin XL and a few more mods... in SoCal and Always... Semper Fi
Always run it with the hopper full of pellets and check the hopper every 4 plus hours to ensure the pellets are flowing properly. If you see the pellets starting to open up and tunnel, just stir them around a bit. The weight of a full hopper will help them to flow better and not have that problem. Good luckI have the kc combo and so far this is the happiest ive been with a new set up. I will say though, i wish the hopper feed the pellets differently. Some times the center opens up and it thinks there are no pellts when only used for a short session. Other then that I'm very pleased