I feel for you. My folks are in their mid/late 80's, and live 6 hours away. I've tried to get them to give up their house and move to assisted living closer to me, but my dad won't budge, and my mom still thinks she should be able to bring all her junk up with her, i.e. 2 bedroom full household into a small 1-bedroom A.L. apartment.
The thing with the phone reminded me of my dad. He went down to the Verizon store and demanded that they take off the texting feature for his phone because he didn't want to pay for it. They tried explaining to him that it was included, but finally had to placate him with, "Okay sir, it's been taken off." So upshot is, even though I'm sure his phone still has the feature, I can't contact him with it because he won't check it.
The thing with the phone reminded me of my dad. He went down to the Verizon store and demanded that they take off the texting feature for his phone because he didn't want to pay for it. They tried explaining to him that it was included, but finally had to placate him with, "Okay sir, it's been taken off." So upshot is, even though I'm sure his phone still has the feature, I can't contact him with it because he won't check it.