I bought a DLX24 maybe 3 years ago?, and initially had several problems. Temp swings in the range of +45 / -30. They sent me a new controller and temp probe. That slowed it down to a more manageable level. Then the auger motor went... they sent me that free also. After that I kept using it with no problems. I just told myself that when it dies again it's done and I'll buy a high end model,
rec tec Yoder, mak .. Then I saw a new PID style gen 2 controller one day and bought it on sale (from optics planet if I recall), and ever since installing that temp swings are small and now it has 5 degree increments and 10 smoke settings. That is the last major part I'm buying for it, and it's next failure will be its last. Camp chefs customer service is great, and maybe now that they have the new controllers issues will be less frequent, but I'm heading elsewhere for my next pellet pooper.