- Dec 1, 2016
- 3
- 10
Good morning, this is my first post.
In May I purchased a Traeger Lonestar Elite from QVC. Previously, I had used charcoal and wood to smoke my meats. I really liked the pellet grills and how Traeger markets their grills where you can "set it and forget it." Also, I wanted something that I could feel comfortable with my wife and son operating, as well. The food was coming out great for about a week, then one day I put a couple of pizzas on and the grill caught fire. It got so hot that not only did the paint peel on the grill, but my patio overhang (which was 6 feet over the grill) buckled. When I cleaned out the grill there were the remains of an overly excessive amount of pellets. When I spoke to Traeger, they told me that the auger continued to feed pellets and instead of smothering the fire, they all ignited. To Traeger's credit, they sent me out replacement parts for everything, but the legs.
So now I had a practically new grill, however the excessive pellet feed persisted. Instead of catching fire, I would get an "LEr" error and the fire would die, due to it smothering. This would only happen when I would cook on the lower temps: smoke - 250, and sometimes the grill would run 4-5 hours then LEr.
Traeger then sent me out an Lil Tex Elite and the very first time I tried smoking a brisket the same thing happened: 4-6 hours in flame out, too many pellets. Traeger then said it was a faulty RTD probe, so they sent me a new one last week. Right out of the bag, I installed the new probe and put a brisket on the grill at 225. 4-6 hours later, flame out. I clean out the extra pellets, start the grill over again, 4-6 hours later, another flame out. It happened again during the same cook.
What I've noticed is the the temps never will settle at 225 or even +/- 10 degrees. It will drop to sometimes 160 then jump to over 300, and just keeps repeating that. It is important to note that I follow the proper startup procedures provided by Traeger and my pellets are stored properly. I live in South Louisiana, so the outdoor temps have not been below 65 when I've tried to cook. One other thing, the controller that is on the Lil Tex does not allow me to change the P setting.
I'm not sure what else to do here and Traeger seems to be of no further help, so any advice I can get here would be greatly appreciated.
In May I purchased a Traeger Lonestar Elite from QVC. Previously, I had used charcoal and wood to smoke my meats. I really liked the pellet grills and how Traeger markets their grills where you can "set it and forget it." Also, I wanted something that I could feel comfortable with my wife and son operating, as well. The food was coming out great for about a week, then one day I put a couple of pizzas on and the grill caught fire. It got so hot that not only did the paint peel on the grill, but my patio overhang (which was 6 feet over the grill) buckled. When I cleaned out the grill there were the remains of an overly excessive amount of pellets. When I spoke to Traeger, they told me that the auger continued to feed pellets and instead of smothering the fire, they all ignited. To Traeger's credit, they sent me out replacement parts for everything, but the legs.
So now I had a practically new grill, however the excessive pellet feed persisted. Instead of catching fire, I would get an "LEr" error and the fire would die, due to it smothering. This would only happen when I would cook on the lower temps: smoke - 250, and sometimes the grill would run 4-5 hours then LEr.
Traeger then sent me out an Lil Tex Elite and the very first time I tried smoking a brisket the same thing happened: 4-6 hours in flame out, too many pellets. Traeger then said it was a faulty RTD probe, so they sent me a new one last week. Right out of the bag, I installed the new probe and put a brisket on the grill at 225. 4-6 hours later, flame out. I clean out the extra pellets, start the grill over again, 4-6 hours later, another flame out. It happened again during the same cook.
What I've noticed is the the temps never will settle at 225 or even +/- 10 degrees. It will drop to sometimes 160 then jump to over 300, and just keeps repeating that. It is important to note that I follow the proper startup procedures provided by Traeger and my pellets are stored properly. I live in South Louisiana, so the outdoor temps have not been below 65 when I've tried to cook. One other thing, the controller that is on the Lil Tex does not allow me to change the P setting.
I'm not sure what else to do here and Traeger seems to be of no further help, so any advice I can get here would be greatly appreciated.
