Forum Newbee here, but old enough to be well into medicare! A couple months ago I made a midlife change (anyone can hope) and purchased a
Camp Chef PG24DLX smoker after reviewing mindless numbers of various brand reviews, etc. After using the smoker 3 times I contacted customer service regarding temp swings (as indicated on the controller and verified with independent accurate thermometer inserted into the smoke chamber, ie: cooking area).
The set pt was 300, for 3 hrs temps continuously swung from 205 to 405. After 3 hrs the set pt was adjusted to 250. For the next 1 hr temps swung between 190 to 342. After 4 hrs the temp went to 525 and I shut the thing down.
Not wanting to complain 1/2 cocked, I decided to put a couple nice racks of rib on to smoke for 5 hrs. Long story short, the smoker performed exactly as previously except after 4 hrs 10 min the controller threw an error code and shut itself off.
I contacted
Camp Chef customer service with a lengthy log of actual temps achieved and asked for help. They immediately sent a new thermometer and a new controller and explained they had not seen one of their controller shut itself off. I have one!
Camp Chef customer service is EXCELLENT !
Unfortunately
Camp Chef's Chinese made controllers aren't representative of the fine people that work at the company. With the new thermometer and controller installed I smoked 4 trout for 90 minutes at a temp set pt of 225 last night. Ahhh true to it's fine design/build quality, the controller maintained a consistent temperature between 160 and 362 with verified temps using an independent thermometer in the cooking area indicating true temps to be approx 10-35 degrees warmer.
My question to anyone/everyone is: Should I invest in a new after-market PID controller, go back to plain grilling on the gas grill and buy someone else's smoked BBQ, dig out the 45 yrs old cast aluminum hibachi, or just go on and check into the local old folks home and dream about BBQ ? Obviously a different Chinese controller mfg'd for
Camp Chef has little chance of providing acceptable results, so I just won't even throw that option out there.
Any thoughts, suggestions, or snide remarks will be accepted - some appreciated more than others. Thank you.
Sorry for the long venting post.