- Joined Aug 3, 2017
bill1 I own a LG vertical pellet smoker and while I must say I really like pretty much everything about it, I have had no problems. I do notice something though on my Danson design the igniter draws 200W to 700W which would indicated this design has a 200W igniter. I'm sure this is easy to check with a amp clamp and see what is being pulled. The entire design of my smoker design is different, much more simplified imo (auger, element, thermostat, controller, burn pot, arrester).
However if my smoker was blowing through electronic PID controllers and stupid elements, I'd be all over LG
Since the beginning, I have been on LG. When I first bought the grill, their customer service was good....not great....but good. Actually, my first PID (it was a g.2) lasted for a year before I ran into my first major issue. (I needed to adjust the parameters for it to get it to hit lower temps....but worked after that until it died on me). However, LG is always quick to just throw parts at it rather than trying to correct an issue. When they replaced the first PID....they replaced it with their new g.3 PID. Different parameters and that is when the regular headaches began. Each time I contacted LG.....it was "Toss new parts at them".....even when I told them this was not a new issue and I was wanting to figure it out....new PID and hot rod.....sometime in 2019.....all their grills purchased before late 2018 that had a 5 year warranty, were moved to a 3 year warranty....so other than the PID and hot rod due to annual replacements, everything else is outside of warranty now instead of having 2 more years....but the rest of the grill (the bones) has been decent with no complaints. Current PID will have a warranty until June 2021 (1 year).....still waiting on the replacement hot rod from them they were to send in June. Phone calls now get you an automated answer where you leave your # and you are called back at somepoint later and when the call comes....the techs have little knowledge or advice...just toss more parts. Thus the reason I told myself if this PID was a problem again....I'd just go aftermarket and be done.
Thinking this weekend I'll be able to really tear into it and hopefully figure out something.