- Jan 22, 2017
- 338
- 253
I got mine 2 or so years ago... Loved it. was even considering buying a second or one of the new 4 probe blocks. But mine stopped working. The + box failed so I can only connect directly to the probe so I have like 20 foot range. I sent a message i to them and im not joking, 5 days later and 5 emails later I cant just send this thing in to have it repaired.......... I wasnt even asking for a warrenty repair anything else. I just wanted to send in in for repair. They keep sending me back instructions on how to pair it even tho I previously had to send them pics shows things in the app, which clearly shows that the probe is fine but the + box is un-connectable. I have had it. I am dont messing with these guys. It shouldnt be this hard to simply send something in for repair.
One of the last emails they were sending me instructions on how to connect to a non + unit. I think they just have a 10 y/o going off some strange help script.......
One of the last emails they were sending me instructions on how to connect to a non + unit. I think they just have a 10 y/o going off some strange help script.......