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I have had this smoker for about 6 months. Mine lights easily and holds temps within 5 degrees. I ignore what the temp says on the knob and go by a probe.
I agree the chip tray is pretty worthless. I usually fill the chip tray at start up which gives about an hour of smoke. As soon as I see the smoke getting weak I place a smoke tube on the bracket that holds the chip tray (I leave the tray in place)
Last weekend I did chuck shoulders and a butt. It ran within a few degrees of 225 for 13 hours.
I clean the temp probe with vinegar after every use and have not had a problem holding temp (yet)
Good to see that I'm not the only one with this problem - getting it to stay lit. Lots of people say it's the thermocouple (I'm not mechanically inclined, so is that actually what this MB20051316 uses?), the manual says it's the "temperature wire".EVERYONE! I think I found a fix for this Model!!! It actually has nothing to do with the flame sensor! the last several weeks I have been struggling with my 40" thermotemp Masterbuilt smoker not staying lit after lighting just fine. I use this smoker for my food truck aka my job thus this was a major problem for me that i need to fix right away. I followed the manual and stumbled across this forums and have tried others' fixes, but nothing seemed to work, until that last few days I found my own. Instead of the flame sensor being the problem, I believe it has to do with the temperature knob itself, after several attempts of trying to dink with the sensor, I just took the plastic temperature knob off the metal probe sticking out and gave the metal knob several good presses inwards, you can actually feel the knob reset and press back out with more force. and... EVERY single time the next time I ignite it it stay lit! seriously that is all i did, take the temp knob off and give the metal probe a couple good smacks. If anyone sees this thread this smoker is freakin awesome and have used it for years without problems and have continued to use it commercially for my food trailer. But I believe the problem with the smoker not staying lit has to do with the temp knob and not the sensor, if anyone can attest to this please post, thanks!