As some may have read my Masterbuilt 1050 has been nonfunctional since late July. I purchased it in April, so it has been unavailable to use almost half of the time I've owned it. I am detailing the troubleshooting steps I took in hopes that this will be helpful to someone in the future as reference material. The issue isn't completely resolved yet, but I am close - and at least have a functional smoker as of Sunday.
This is for a 1050, but the same logic and steps should apply to both the 800 and 560.
The Problem: In late July I was grilling burgers for a couple of families and all of the sudden the fan in the smoker just stopped blowing. The smoker had been running for about 15-20 minutes, and I had just put the burgers on. I quickly lit the gasser and moved them over. I tried the smoker again the next day and had the same problem. It would light fine, come up to temp, then after about 15-20 minutes the fan would stop blowing. This happened below 500, so it was not a result of having the lid open.
The Good: Masterbuilt support has been great at sending replacement parts and responding quickly to emails. They also sent me two bags of lump charcoal to compensate for me having to run the smoker all this time troubleshooting.
The Bad: The quality of parts seems to be quite concerning, and global supply chain delays have caused this to drag for months.
Steps:
I am awaiting for their next response, however I am considering removing that switch entirely and wiring in a toggle switch to replace it. I almost never need to open the ash bin during a cook, and having a manual switch would probably be fine. This way I'd still have the safety feature when I need it, but the problem would theoretically resolve.
I ran the smoker empty for about 45 minutes Sunday night and it performed as expected. Grilled dinner last night, and it again performed as expected. I will probably be smoking a pork tenderloin for dinner tonight, which would be the final test - but I am almost positive I've finally found the problem.
Here is the suspect switch. This is a replacement switch I received from MB after step 1. You'll note the piston is stuck in the down position even with the door open. Hey, it works!
This is for a 1050, but the same logic and steps should apply to both the 800 and 560.
The Problem: In late July I was grilling burgers for a couple of families and all of the sudden the fan in the smoker just stopped blowing. The smoker had been running for about 15-20 minutes, and I had just put the burgers on. I quickly lit the gasser and moved them over. I tried the smoker again the next day and had the same problem. It would light fine, come up to temp, then after about 15-20 minutes the fan would stop blowing. This happened below 500, so it was not a result of having the lid open.
The Good: Masterbuilt support has been great at sending replacement parts and responding quickly to emails. They also sent me two bags of lump charcoal to compensate for me having to run the smoker all this time troubleshooting.
The Bad: The quality of parts seems to be quite concerning, and global supply chain delays have caused this to drag for months.
Steps:
- First thing I guessed was that this was either a switch or a controller issue. Masterbuilt thought it was a switch or the temp probe, so they processed a parts order consisting of replacement switches for the ash door, hopper lid, a new controller, and a temperature probe. I was almost positive it wasn't the temp probe as my ThermPro was reading the same as the built-in probe.
- A few weeks later the switches arrived. I noticed the ash bin door switch seemed to have some damage to it, so I assumed this had to be the issue. I replaced the ash bin door switch with one of the new ones they sent me - quick and easy. Fired up the smoker and unfortunately had the same problem. I inspected the hopper lid switch and it looked brand new without any visible signs of damage, so figured at this point it had to be the controller.
- The controller was back ordered until late September. That arrived just as I was leaving town. A week later I had some time, so I swapped the controller for the new one and fired up the smoker. The same problem persisted, so it wasn't the controller. Now the frustration is setting in.
- I ran an extension chord to a new outlet, figured maybe the GFI outlet I added was giving some unstable power. That did not help.
- I was almost positive the temp probe and hopper lid switch were fine, but I had those parts already so I figured I'd rule it out. Best practice in troubleshooting is to only replace one part at a time. So, first I tried the hopper lid switch. Replaced that and fired up the smoker - same problem.
- The temp probe is a real pain to replace, so I temporarily connected the new one to the controller and ran the wire to the front of the unit and under the lid, just resting in there loosely. I am thankful I didn't put too much effort in to this, as it was not the problem.
- At this stage the only parts I have not tested or replaced are the lid switch and the fan. The fan did not sound faulty, but it seemed like the logical next step since the problem was that the fan stopped blowing. Contacted Masterbuilt and they sent me a new fan and a lid switch.
- On Sunday I received the parts and swapped the fan. I did not swap the lid switch as I was about 99% sure that wasn't the problem. Swapping the fan did not fix the problem.
- At this point I am about ready to put the smoker out to the curb. Began to somewhat desperately check all of the parts I had already replaced.
- After very vigorously (perhaps angrily) pressing the ash bin door switch in/out a dozen or more times the switch piston broke and got stuck inside the switch. But -- once the switch got stuck the fan kicked back on. Almost unbelievably, the first switch I replaced was still the problem, even after replacing it.
I am awaiting for their next response, however I am considering removing that switch entirely and wiring in a toggle switch to replace it. I almost never need to open the ash bin during a cook, and having a manual switch would probably be fine. This way I'd still have the safety feature when I need it, but the problem would theoretically resolve.
I ran the smoker empty for about 45 minutes Sunday night and it performed as expected. Grilled dinner last night, and it again performed as expected. I will probably be smoking a pork tenderloin for dinner tonight, which would be the final test - but I am almost positive I've finally found the problem.
Here is the suspect switch. This is a replacement switch I received from MB after step 1. You'll note the piston is stuck in the down position even with the door open. Hey, it works!
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