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It Was Bound TO Happen

post #1 of 9
Thread Starter 
Last Saturday I was smoking a couple of turkeys and in the course of pulling them out of the smoker my food probe fell into the fire.

I have misplaced the Customer Service Number that came with my Mavrick ET-73 Themometer and I'm hoping that you folk that use the same thermo can help be out in this regard. The wife has given me the ok to order a new unit but all I really need is a replacement probe.

Thanks in advance for your help.
post #2 of 9
Good Morning Earl!
Sorry to hear of your misfortune. The information you are looking for is:

Attn Customer Service
Maverick Industries, Inc.
94 Mayfield Ave.
Edison, NJ 08837

Telephone 732 417 9666
Hours: Wee kdays 8:30 - 4:30
post #3 of 9
Thread Starter 

Re: It Was Bound TO Happen

Thanks Bill. I'll be giving them a call.
post #4 of 9
Thread Starter 
Finally got around to making the call. My new probes arrived the other day. The leads look a bit longer than the original probes. Going to break them in on my 4 butt smoke this Saturday.

The gal that took my order seemed to be more a sleep than awake. She took down all pertinant info.-My name, thermo type and credit card number and was all set to hang up til I asked her if she wanted my address- Oh well-that's Customer No-service for ya'.
post #5 of 9
I have learned to keep a couple of extra probes for my Nu-Temps, as the leads tend to wear from the smoker doors. Nothing is worse than not being able to use your remote!
post #6 of 9
Sounds good. Be sure to let us know how it turns out.
post #7 of 9
My problem isn't falling in the fire

My problem is canine in nature.

I found my Nu Temp remote under the bush, but never found the probe. I will sometimes find one while mowing, and its licked clean.

Since I didnt find the last one, I don't think I want to.

PS 98.6* is "normal" for a human. Wanna know a dog's average temp?

post #8 of 9
You made me laugh!
post #9 of 9
Thread Starter 
Friday night while I was preping the butts for the Saturday AM smoke, I pulled the probes from the shipping envelope and discovered that they sent me two food probes-the short one that comes with the unit and one with the longer heavier lead. My chamber probe still works so I'm fine with that.
I did find that the plugs will not seat properly in the thermo with the rubber gasket in place. Once I trimmed the rubber flush with the thermo, it seated just fine.
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