Also the swings are engineered into some of these units in order to produce more smoke,
Some folks make a mountain out of a mole hill and temps swings are common on most smokers and all ovens, folks can be anal about everything under the sun imo, if something works why buy the newest toys lol, they will be out of date before long any way when the new part comes out
I respect your opinion and your right...some people can be anal and I know I am one of them. My thought is if they make a unit that eliminates one variable (temp) then why not? Lets face it...there are a lot of variables that go into great food coming off of a smoker. I never mastered the "art" of maintain a fire. I never had that much time to do so. Now along comes a unit that you literally set it and it does all the work...sign me up. I want to spend what little time I have with this enjoying my friends and family and not hovering over a fire while everybody else gets you enjoy everybody company. The people that do have that mastered I do envy you because you are that much better in this hobby and to do so is not easy.
If you have 2 pellet smokers side by side...one with PID and one without...and I know the one without will put out great food but I have to babysit it more to do so...Ill save for the other....which I did and its what I bought. If somebody cant afford the one with then no problem they will learn its quirks and put out great food as well.
Call me lazy ...I wanted it to be easier...ehh the food is great...LOL
If ya get the Rec Tec...no pellet tube needed I promise. And the food is amazing! Not to mention...there is an entire forum dedicated to them which like here has great people for help and support!All great points. I think I’ve decided on a smaller unit with a PID controller, just to get started. I’m brand new and could use the consistency the PIDs bring. If nexessary, I’ll toss on a pellet tube for some extra smoke. But I need to learn on something that’s as easy as possible. Need less stress is my life. Not more. Lol. Thanks for everyone’s input. It’s a great community, for sure.
Yeah you do call them when there is an issue. It's how they handle it that makes them good. Your usually already in a sour mood having an issue with a product ( which can and does happen with any product from any company) but some companies handle those issues better than others. Some blame you for the issue, some might act like its your fault but will replace it anyways and others apologize for the issue and try to go out of their way to not only replace or fix the issue but then give you something for your troubles. I don't quite get your post, are you saying that it shouldn't matter how the customer service is because you shouldn't have an issue to begin with?1 thing that always make me laugh is folks claim how great a company's customer service is, do folks just call them up to say hey and thanks? I would have thought you call when you have some kind of problem lol and that's not just grills or smokers I see it about just about any product.
I bought my Vision Grill at a discount because it was a display model. During its time as a display model one of the side trays was broken. I called Vision and they sent me a replacement free of charge.folks brag about how great their grill or smoker or any thing is then tell how great customer service treated them, what made them have to contact them in the first place?
folks brag about how great their grill or smoker or any thing is then tell how great customer service treated them, what made them have to contact them in the first place?
folks brag about how great their grill or smoker or any thing is then tell how great customer service treated them, what made them have to contact them in the first place?
AMEN!!Electronics can go bad it's a fact of life.
Moving parts can jam it's a fact of life.
Parts wear out it's a fact of life.
Items get damaged in delivery it's a fact of life.
Not every smoker is tested before it ships it's a fact of life.
Some incompetent employee at a store doesn't put the smoker together correctly. It's a fact of life.
The owner could just be a complete dolt. It's a fact of life.
There are many other examples. It doesn't matter why the call was made. It's how the company resolves/handles the issue. I'd much rather deal with a company that is open to helping then one that gives you the run-around.
Chris
Chris
Electronics can go bad it's a fact of life.
Moving parts can jam it's a fact of life.
Parts wear out it's a fact of life.
Items get damaged in delivery it's a fact of life.
Not every smoker is tested before it ships it's a fact of life.
Some incompetent employee at a store doesn't put the smoker together correctly. It's a fact of life.
The owner could just be a complete dolt. It's a fact of life.
There are many other examples. It doesn't matter why the call was made. It's how the company resolves/handles the issue. I'd much rather deal with a company that is open to helping then one that gives you the run-around.
Chris
Chris
Sorry no MAK here. I'm a Weberholic.
Thanks
Chris
Hmmm a company that now 10+years old...growing fast that does no advertising....That has to speak volumes to their quality to me!