Some of the links on this forum allow SMF, at no cost to you, to earn a small commission when you click through and make a purchase. Let me know if you have any questions about this.
Cool! Mine should be in soon. just wish the weather was a little more conducive to showing it off properly. Ah well... winter makes spring REALLY special up here.
I received my order today. It was all good until I got to the hooded sweatshirt. Unfortunately, the logo was off center by quite a bit. I emailed their customer support center (after 5pm) and received an email notifying me that a replacement would be shipped immediately. They even said that they didn't want me to incur any additional charges by shipping the other one back. Yeah, I'll discard that one.
Kudos to the outstanding customer service at CafePress.com!
BTW....Had a similiar issue with Cafe Press, and they did the same thing. Sent the new item with no shipping charges or returns charges incurred.....Rare to find that quality of customer service these days!!!
Just bumping up the comments on customer service provided at www.cafepress.com
I recently ordered a couple of shirts and a hat. I got them in very good time. The problem I had was a self inflicted bonehead mistake- I ordered the wrong sizes in the shirts.
I requested an RMA to exchange for the proper size. They sent back an e-mail stating they would send out new shirts and no need to return the items and at no additional cost to me.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.