I need some advise on the a-maz-n pellet tray &products. I did the mailbox mod on my MES "smoker but have had 2 failed attempts at getting the pellets to stay lit. I even put more vent holes in mailbox mod. One member told me to microwave pellets for 60 sec. it did not help. Jeff said he usually put his tray w pellets in smoker to pre-heat for a hour or so.before he lights them, maybe I will try this method this weekend & the products I ordered from Jeff. I know its a great product because I have read lots of positive things about them on this forum. I think the problem is operator error at this point. Thanks for any feedback & if I can return the favor I would be glad to do so. This is a cool forum with lots of GREAT PEOPLE!!!!!! Thank you!!!!! Larryacguy