I run with a full hickory split vertically in the hopper and I haven't ever had this happen. Seems unlikely to me a starter would do it, either. When I light my starter I keep the ash bin door mostly closed but the hopper lid and fan/cook chamber metal slats wide open. I leave it this way until the starter is mostly done, then close everything up and let the controller take it from there.
How "on fire" was it? Some flames appearing to shoot through the firebox into the cook chamber are normal, but if the charcoal in the chute
above the firebox is in flames that is abnormal. If this happens, my advice would be to shut it down, insert the slats, and suffocate the fire before you wind up completely out of control. You're better off losing what's in the smoker than losing the smoker and maybe your house.
Did you give the grate in the firebox a
really good shake to clear spent charcoal and ash from the firebox before lighting? It sounds like your fire may have bridged up above the firebox. If you bridge up I see a couple of ways this could have happened:
- With both lump and chunks, both odd shapes that might not burn small enough to fall through the grate. If spent charcoal/wood isn't falling into the ash bin properly then the combustion could climb above the firebox and into the chute. Your cook temp will drop because the hot air isn't flowing into the cook chamber properly, and the fan will spin up to try and compensate, potentially fanning the flames in the chute but not raising the cook temp. After a while of the controller not keeping the temp it's set at, you'll get a repeated beeping and an error.
- If this was a long smoke like pork shoulder or brisket enough ash could accumulate over the course of the smoke to cause the fire to climb higher. On long smokes I like to give the charcoal grate a shake at the 8 hour or so mark just to make sure I'm not getting too much ash buildup in the firebox.
- Your fire started high in the firebox because of accumulated ash and spent charcoal from the previous smoke, then climbed above the firebox (to me less likely, as my experience has been if I don't shake enough spent ash loose before lighting it just won't light)