Can Fedex deliver anything without damaging ?

[Smokin Okie]

A month ago, I bought a small step ladder from Home Depot. Fedex damaged it in shipment. It was never delivered but still took a call to Home Depot to get credit and another one ordered. Took two weeks to get my ladder.

Last week, I bought a Troy Bilt front tine tiller. It had to be shipped as no HD in the OKC metro had one in stock. And of course, Fedex damaged it in shipment. The guard was bent and I was willing to keep it as I could bend it back in shape. But I found it was leaking oil from the chain drive crankcase. Unacceptable.

Was told Saturday, UPS would be at my house yesterday to pick it up. No show. After three phone calls this morning with HD and UPS, they will be here tomorrow.

Hopefully.

Shipping is getting bad.

 

[SmokingUPnorth]

They delivered me a destroyed toro lawnmower a few years back. Ended up having to drop it off about 2 hours from where my house was since I wasn’t near one which was the whole reason for buying online. Luckily I was working in that area or else I would have been furious.

 

[Smokin Okie]

They delivered me a destroyed toro lawnmower a few years back. Ended up having to drop it off about 2 hours from where my house was since I wasn’t near one which was the whole reason for buying online. Luckily I was working in that area or else I would have been furious.

UPS was just here to pick up the damaged tiller. Driver was worried about how to get it on his truck. We had to put the box back together with duct tape.

If I had known that crankcase was leaking oil, I would not have let the Fedex driver leave it. But I could not see it till I broke the box down.

This has been a huge PITA. And I still don't have a tiller and I need to get my garden tilled and winter cover planted. I'm a full week behind.

The replacement was suppose to be here today, but guess what, it didn't make it.

 

[Abigail4476]

A month ago, I bought a small step ladder from Home Depot. Fedex damaged it in shipment. It was never delivered but still took a call to Home Depot to get credit and another one ordered. Took two weeks to get my ladder.

Last week, I bought a Troy Bilt front tine tiller. It had to be shipped as no HD in the OKC metro had one in stock. And of course, Fedex damaged it in shipment. The guard was bent and I was willing to keep it as I could bend it back in shape. But I found it was leaking oil from the chain drive crankcase. Unacceptable.

Was told Saturday, UPS would be at my house yesterday to pick it up. No show. After three phone calls this morning with HD and UPS, they will be here tomorrow.

Hopefully.

Shipping is getting bad.

FedEx is terrible. I shipped some bbq sauce to a vendor in California and went with Fedex a couple of times because they were a bit cheaper on the bigger boxes. Ended up losing money because we had to ship replacement bottles for breakage, so UPS it is.

 

[Smokin Okie]

FedEx is terrible. I shipped some bbq sauce to a vendor in California and went with Fedex a couple of times because they were a bit cheaper on the bigger boxes. Ended up losing money because we had to ship replacement bottles for breakage, so UPS it is.

Not surprised.

 

[normanaj]

Fedex is only good for what it was originally designed for and that's delivering paperwork and even then I still go with USPS Priority/Overnight Priority.

UPS for packages but two things I will never have delivered is oversized power equipment or TVs,for those two things I will drive however far I need to.

 

[Smokin Okie]

UPS for packages but two things I will never have delivered is oversized power equipment or TVs,for those two things I will drive however far I need to.

I can tell, you haven't shopped for rototillers.

My only other option was to have it shipped to store, but that delivery date was mid October. I needed it last week. I'm pushing up against the first frost. I need to get my winter cover planted.

 

[Up_In_Smoke]

I must live in a blessed area.
I have zero problems with FedEx, UPS or the postal service.

 

[normanaj]

I can tell, you haven't shopped for rototillers.

Most certainly I have and there's no chance I would have one delivered via Fedex or UPS. The only delivery option would be with a professional freight company with a guarantee by both the shipping company and the seller and even then I would probably still go get it myself and with a buddy or two load into my pickup.

 

[Smokin Okie]

Most certainly I have and there's no chance I would have one delivered via Fedex or UPS. The only delivery option would be with a professional freight company with a guarantee by both the shipping company and the seller and even then I would probably still go get it myself and with a buddy or two load into my pickup.

I'm not spending that kind of money on a rototiller.

Its hard enough to get the tiller I want, at the right price, without having to shop for shipping.

 

[Smokin Okie]

I must live in a blessed area.
I have zero problems with FedEx, UPS or the postal service.

I've only had problems with Fedex.

 

[normanaj]

I'm not spending that kind of money on a rototiller.

Its hard enough to get the tiller I want, at the right price, without having to shop for shipping.

And that's exactly why I do it myself.

 

[chef k-dude]

I dont think I have ever had anything with an engine shipped. I'll make a day trip out of it if I have to but fortunately I have a Lowe's and a Tractor Supply 10 minutes away and a Home Depot 30 minutes away...and I live in an AG district!

I cant imagine having a tiller shipped through UPS OR Fed-ex, but I guess folks that live in the real boonies dont have much choice other than a road trip. When I watch that Cops Live Cam show I am amazed at the nighttime satellite view they show, it's like everything west of the Mississippi has no electricity. In some ways I'm envious, then I read stories like this and I'm thankful!

Sorry about your shipping luck.

 

[sandyut]

At our house, they all break stuff regularly. UPS is likely the best. USPS and FedEx tend to break more product. Lately FedEx has been improving - dare I say it.

 

[Brokenhandle]

Guess I never would have thought of buying a tiller online. Bought one from a retired gentleman a few years ago. Drove an hour to pick it up... bought a second one a couple years ago. Did we need one? No. But for $150, absolutely. Troy builts both of them... older ones so built with quality.

Ryan

 

[whistlepig]

FedEx will place packages on the concrete driveway just outside our garage doors where we can't see them when we back out of the garage.

FedEx will place packages somewhere around our house. We have a covered front porch but there seems no sport for them in putting our packages on our front porch.

We have a standard USPS mailbox on the road. One time they balanced a package on the top of our round topped USPS mailbox. How it remained there without falling off I'll never know.

 

[jcam222]

Here's my latest Fedex bull crap. Ordered 3 15 packs of Celcius that were on sale at Sam's Club. After 3 days of shopping delay with the item at the Fedex facility I got this. They destroyed it all in the original packaging, put all the cans loose in a garbage bag and into a new box with a replacement label.

 

[Fueling Around]

UPS appear to at least care as a whole. Local FedEx drivers also care but they get what the distribution center loads on their truck.

Ask Rick BGKYSmoker how well the USPS did delivering an empty box that I mailed full.

Last year Home Depot had a Black Friday sale on chest freezers. Went to local HD and they could not find the supposed in stock units. Went home and ordered on line to deliver at same store.
About 10 days later the battered package arrived from a regional shipping company. Told the store person I wouldn't accept the battered package, but was told to take it home and unpack before making a claim. what a run around.
It went back for full refund and I went back to appliance area and was there for over an hour until they found the jackass that put the pallet in a different area and didn't report to the inventory control staff. Of course he wasn't there on Black Friday

 

[chef k-dude]

FedEx will place packages on the concrete driveway just outside our garage doors where we can't see them when we back out of the garage.

FedEx will place packages somewhere around our house. We have a covered front porch but there seems no sport for them in putting our packages on our front porch.

We have a standard USPS mailbox on the road. One time they balanced a package on the top of our round topped USPS mailbox. How it remained there without falling off I'll never know.

All of the delivery services at some point used to put packages right outside our garage door where we could back out right over them. Sometimes they would deliver to the front stoop where before we got blinds and eventually frosted glass on the sidelight glass, if the sun was in the right spot my wife could be seen in her nightgown in her chair with morning coffee and computer! Even worse, the UPS guy for a period of time thought it proper to put packages all the way around back on the back deck, just on the other side of the glass where my wife sat!

I literally had a sign made and posted at the back entrance walk telling people that was NOT the way to the freaking front door! Eventually, I built a workbench outside the side of the garage where we dont park a vehicle. Then I put a sign on that telling deliveries to place packages on or under that table. Most drivers follow the direction, some never look up enough to see the sign and place on the front stoop. Some place boxes on top of the table when they know its supposed to rain instead of the under-shelf where they would be protected from rain.

These days we have a driveway alarm and cameras. I get so mad at myself when I hear the driveway alarm and realize my phone is nowhere near me so I cant see the cameras!

Here's my latest Fedex bull crap. Ordered 3 15 packs of Celcius that were on sale at Sam's Club. After 3 days of shopping delay with the item at the Fedex facility I got this. They destroyed it all in the original packaging, put all the cans loose in a garbage bag and into a new box with a replacement label. View attachment 725096

Sam's club is the worst at boxing sometimes. I had an order that included all kinds of stuff one time. They packaged gallons of vinegar in the same box with crackers and very little dunnage to hold everything in place. There was a little ice on our driveway (totally passable though) and FedEx or whoever it was dumped the falling apart box at the end of our driveway 100 yards from the house. I had to take my truck up there and load the stuff from the box on the back. It was sitting, broken apart on top of a snow pile from clearing the driveway getting soaken wet.

Sam's DID refund the crushed boxes of crackers, to their credit, but I've learned they are not the kind of product best suited for shipping! I have to admit, they DO ship stuff I cant believe they do, like the gargantuan packages of toilet paper. I have to cut apart the box they ship it in to get it to fit my trash can...or open burn them, which we can do here legally.