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I'm sorry, this is a duplicate post.  I originally created this thread, but it disappeared after I created it.  I wonder if this thread can be merged to: http://www.smokingmeatforums.com/t/238846/new-mes40-model-20070311-failing#post_1495618 Chef Lynso, It shuts off (both LEDs go off) whenever...

I didn't' approach Walmart with this problem because it was an online order and my local store didn't have it in stock.  I contacted Masterbuilt on this problem hoping they had a quick fix such as a replacement controller or maybe telling me to fix a loose wire somewhere.  Also, it didn't want...

Kurt, Glad to know that you have the option for the waiting for the 311 to go back into stock.  I bought this online from Walmart using price matching against the deal from Academy.  Walmart's shipping was only $5 vs $40'sh at Academy. I'm starting to have concern about the quality of the...

Hello all, I'm a new member from Orange County in Southern California.  Recently got my first smoker in time for Thanksgiving dinner.   I bought the 40" MES, model #20070311, I believe this is a Gen 1 as it has the slightly rounded control on the top back and vent on back right.  Since day 1...

Hello everyone, I'm a new member from Southern California.  Just bought a MES 40 model #20070311 for making Thanksgiving dinner.  The MES with the round edged control panel on the top back, I believe its a Gen 1. I've used it two times and each time, the smoker would randomly shuts down...