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I have read people get quicker and better responses from Masterbuilt when they message them on their Facebook page. Give it a Try ...it is better than no reply at all.
X2 with the dust...never a problem lighting it ...even though i've had good luck with the pellets on long cold smokes. But I prefer the flavor of the dust to pellets also.
John ...first off congratulations on 48 years with your beautiful bride. Second that meal looks fantastic...tenderloin was a great choice and it looks like your nailed it!!! Hope you have a great Christmas and Birthday.
Len
Sometimes you have to adjust your tabs holding the chip tray lower to get the tray closer to the element. You will get the best smoke when the element is in a heat cycle.
Years ago I bought a Amazen smoke generator and never looked back...I personally love the sawdust for these smoke...
Hi and Welcome to SMF I"m sure if you post your questions in the electric smoker section of the forum you will get all the answers you need. Were a friendly bunch and love to help each other. Looking forward to seeing you around the site.
Len
I have seen people who can't get their chips to smoke well having to bend the tabs holding their smoking tray down to get the tray closer to the heating element. As far as white smoke i believe that comes from using too many wood chips and lack of airflow. A few chips goes a long way and I'm a...
Sounds like one of the sensors went bad in the body of the smoker. The way the body is insulated under the back panel it could be quite a chore to replace it. Did you try cleaning both the sensors on the back wall of your smoker? If you search PID control in the search bar this may be a option...
Oh Baby that looks Fantastic...been a while since i smoked a tenderloin but after seeing this it will be in the near future, Thanks for sharing Al...it is lunch time here and now the belly is really Growling.
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