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Recent content by gahunter01

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  1. G

    too hot problem

    The other controller was for a different model MES. It looks like it would have worked on my old MES 30. The bag the one of the right came in didn't have any part numbers. I’ll try to add a picture. The one on left fits my 40. I’ve got a friend with an MES 30, so I am going let him try it and...
  2. G

    too hot problem

    Update: FedEx delivered replacement parts on Saturday. Unfortunately they sent me two different types of control panels and did not send the circuit board. Just for giggles, I replaced the control panel. No change. Called MB Monday morning and spoke to Jasmine E who had helped me last week. She...
  3. G

    too hot problem

    Yep, I did a low temp setting on the control panel. The “heating” light went off when desired temp was reached, however the element never turned off. I tried it with the Bluetooth app too. On the app, it said heating until the desired temp was reached, then it no longer said heating. However...
  4. G

    too hot problem

    Thanks for the advice. I wasn't sure if I should replace one piece at a time or replace all at once. I'll follow up with results once I get the parts and finish swapping them out.
  5. G

    too hot problem

    I'm having the same high temp issue with a MES, except mine is the 40". I purchased the unit in December 2017. Other than "seasoning" it, today was the first time using it with food. I plugged the unit it and went in side for a few minutes. Returned to retrieve the drip pan and water bowl so...
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