Recent content by CML

The OE plug wired to the Amazon fan, previously linked, did not work at all. The warranty replacement fan showed up so I aborted any further attempts to retrofit the other one. Problem is, I am still getting an intermittent erf fault. Sometimes it will run fine through a cook with no issues...

I have not. I did get an update email today though. Hello chris, Thank you for choosing Char-Griller! I've got good news! Your order has been picked, packed, shipped, and in transit! It is scheduled for delivery on Saturday 10/2/2021 by the end of the day. I did, just last night, rewire to...

Update recieved. I will say one thing, this is my 2nd warranty claim and Char Griller's customer service has been very responsive and helpful. Hello Chris, We recently received a shipment with the 9800 parts. These items are currently being inventoried into the warehouse. I will notate your...

Let me know if you find a replacement on Amazon please. I should have time this weekend to see if I can find a way to make the one I ordered work.

When did you submit the claim? Mine was Aug 19.

It did not. The plug is different and the housing is different. I set it aside to see if I might be able to modify it, but haven't had time yet.

That was easy. Thank you!

The fan in my 980 melted down. I have a warranty replacement on the way but they told me it could be a couple months before they have them in stock. I ordered a traeger/pit boss replacement off Amazon just to see if it might work and that is a negative. The 980 has a 3 wire plug and all the...