American Way Smokehouse
Independence, MO
12-26-2025
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If I could leave a negative 5 star rating I would. This place is a joke and a half.
Strike 1 - Can't put ribs on a 3 meat platter? Really?
Strike 2 - The teenage male behind the counter (curly hair broccoli cut) says to get my beer from the cooler in the lobby. I told him there were none. Instead of going to look, he takes the next person's order. Leaving me to just stand there and look stupid. I had to get the attention of the lady next to him after 5 minutes to go check in back.
Strike 3 - Cold turkey.
Strike 4 - Cold soggy fries.
Strike 5 - The brisket was tough and difficult to pull apart with my fingers. It was a little warmer than lukewarm.
The mac n cheese was hot and tasted ok. The burnt ends were delicious and the best thing on my plate, but weren't overly hot.
Stupid kids running the joint who don't have a clue about quality service and cooks who can't serve hot fresh food. I won't be back.
This really reminded me of my June 2014 experience at Arthur Bryants in KCK. Immature staff, cold food and cold sides.
Independence, MO
12-26-2025
️If I could leave a negative 5 star rating I would. This place is a joke and a half.
Strike 1 - Can't put ribs on a 3 meat platter? Really?
Strike 2 - The teenage male behind the counter (curly hair broccoli cut) says to get my beer from the cooler in the lobby. I told him there were none. Instead of going to look, he takes the next person's order. Leaving me to just stand there and look stupid. I had to get the attention of the lady next to him after 5 minutes to go check in back.
Strike 3 - Cold turkey.
Strike 4 - Cold soggy fries.
Strike 5 - The brisket was tough and difficult to pull apart with my fingers. It was a little warmer than lukewarm.
The mac n cheese was hot and tasted ok. The burnt ends were delicious and the best thing on my plate, but weren't overly hot.
Stupid kids running the joint who don't have a clue about quality service and cooks who can't serve hot fresh food. I won't be back.
This really reminded me of my June 2014 experience at Arthur Bryants in KCK. Immature staff, cold food and cold sides.
