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Masterbuilt Gravity Series 800 - one year in
Yeah the grill is level and no grease is pooling. I've taken pictures of everything like that to send to masterbuilt. There isn't an obvious answer, other than I got a lemon somehow and I'm stuck with it.- HurleyBoysBBQ
- Post #42
- Forum: Charcoal Smokers
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Masterbuilt Gravity Series 800 - one year in
Just wanted to give a final update. After going through masterbuilt warranty and trying to get the flare ups figured out the final solution is no solution. Nothing has fixed it. I was smoking some chicken leg quarters at 225° and watched the grill like a hawk with a separate wireless...- HurleyBoysBBQ
- Post #39
- Forum: Charcoal Smokers
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Masterbuilt Gravity Series 800 - one year in
On a more positive note, I got the new control from masterbuilt over the weekend and it's back up and running. Burgers last night were perfect. Still waiting on switches, temp thermometer for the power control, meat temp probe, and a new cast iron grill grate that was cracked from the get go...- HurleyBoysBBQ
- Post #31
- Forum: Charcoal Smokers
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Masterbuilt Gravity Series 800 - one year in
And that's the base of my frustrations with it. I'd get the flare ups doing steak or burgers at high temps, but this shouldn't happen at 225°. Nothing should be getting hot enough to cause a fire. I am using the correct manifold, it is in correctly, the grill is clean.- HurleyBoysBBQ
- Post #26
- Forum: Charcoal Smokers
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Masterbuilt Gravity Series 800 - one year in
Temp was set at 225° every time it flared up. First two times I didn't have any of the mods done but did clean the grill out prior to the run. I read somewhere that people have had issues with ash buildup and not falling into the ash bin. It causes the coals to go almost completely out until the...- HurleyBoysBBQ
- Post #24
- Forum: Charcoal Smokers
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Masterbuilt Gravity Series 800 - one year in
No problem. Obviously the majority of the gravity series grills have been good, otherwise they still wouldn't be on the market. I don't know what is up with the one I've got and have been dealing with masterbuilt customer service trying to get it figured out. Couple things I can guarantee you it...- HurleyBoysBBQ
- Post #19
- Forum: Charcoal Smokers
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Masterbuilt Gravity Series 800 - one year in
Maybe I just got a bad one. I am glad masterbuilt is sending me a new controller but I think having to wait 7-14 days just for it to ship out shows a lack of caring about my issues and unhappiness. The only positive is that since it's been down I've been going the old fashioned way. Building a...- HurleyBoysBBQ
- Post #8
- Forum: Charcoal Smokers
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Masterbuilt Gravity Series 800 - one year in
I did not make a post just to bash a brand or anything like that. I only posted my experience to put it out there. This thing was awesome, for a few weeks. Since then it has been far less than "bullet proof". Kinda like owning a boat or a snowmobile, seems like something is wrong every time...- HurleyBoysBBQ
- Post #3
- Forum: Charcoal Smokers
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Masterbuilt Gravity Series 800 - one year in
I want to start by saying this is my first post, but I have used and loved this site for years! After a TON of talking about the gravity series and falling in love with the 800 and griddle insert, my wife bought it for me for Christmas 2020. First it showed up busted up like crazy from...- HurleyBoysBBQ
- Thread
- Replies: 86
- Forum: Charcoal Smokers
