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I received the new controller. Now it connects to my phone and WiFi. The app will allow you to see probe temps and adjust the temp. The app will send you alerts when desired grill temp is reached. You can enter desired probe temp, but there is not an alert and it will not remember you set it...
PitBoss actually sent me a new controller board. I installed it and now everything seems to be working alright. I am not going to assemble the new one from Walmart. I will just return it to the store when I get it.
UPDATE
I called to check the status of my new controller board. They don't see where it was ordered and that a supervisor was trying to determine the correct part number. It has been 3 weeks since I the problem began. I still do not have and answer from PitBoss support. I have decided to...
I still have not received a new controller board. The tech support people can't get a status. I called the regular support, they are ordering another board for me. They are saying 4-6 weeks now. The original time estimate was 10 business days. 4-6 weeks is a long time.
I was able to put a 16 pound pork shoulder on the bottom grate with room to spare. The bottom grate size is 19.5x 24.5 inches. Also, the app is not working for me at all now. The grill is not longer sending out a bluetooth signal to setup the grill. I have talk with the developer. I am...
Just got my new Platinum Laredo 1000. I did my first burn out. Controller works great. The Smoke iT app is nothing more than a remote to watch temps. Can’t make adjustments with it as of now. I suspect they will update