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Make sure the vent on the top is open ALL the way. My theory is that if isn't open all the way the smoker doesn't draw in enough air and overheating happens on the temperature wire/control board.
I would still give it a try. Take your time and get one from Lowes that is undamaged. My replacement has been working great. You have 30 days to return it to Lowes. Just make sure you use it alot in those 4 weeks to make sure it's good. Just look at these pork butts from last weekend.
While waiting to hear back I decided to exchange the smoker for a new one. I ended up hearing back from my email and I had to call in for some issues with the new one in which I also asked about the error code ErL. Both reps stated that it is a 'temp to low' error. The rep I talked to indicated...
The manual calls out ErH as overheating I think, this occurred at 350 degrees. I would unplug it and it would reset, eventually it got stuck on ErL even when the smoker cooled down and resetting it.
Pitboss Copperhead Erl by bb-bbq posted Mar 22, 2019 at 9:14 PM
I can't seem to find any information on this error code. It's not listed in the manual. I do have an email out to Pit Boss service but they are slow to respond. Anyone seen this before and know what it means?