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  1. JimVB

    Masterbuilt ThermoTemp XL - model 20051316

    Well Masterbuilt customer service promised to fedex me a replacement panel with instructions. Instead they sent a flame sensor with no instructions. I installed it and it fixed the problem! So as I type I’m “pre-seasoning” the unit (basically burning wood chips in it for an hour).
  2. JimVB

    New smoker here!

    I’m Jim from Virginia Beach. My first smoker is a Masterbuilt Thermotemp XL. Having some issues with it but I’m sure it will work out!
  3. JimVB

    Masterbuilt ThermoTemp XL - model 20051316

    I just got one of these and have the same issue with the flame not staying lit. I’ve removed reinstalled it 4 times now and even added Teflon tape to the threads to see if that would help but no luck. Masterbuilt customer service is sending me a new panel of some sort so we will see!
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