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Yes, am on hold with Masterbuilt. Have heard there is a fairly widespread problem with controllers. Sent an email to customer service two weeks ago. No reply. Been on hold 42+ minutes.

Have not decided on an insulation yet.  We plan on temps of 90F to 275F. Haji.

Here is the situation: Building a propane smoker.  Interior is metal (34" x 28" x 70").  Solid box.  Only way for heat and smoke to escape is thru 3 dampers (one on each side and top). Frame and exterior is wood.  Reclaimed pallet wood.  A lot of gaps, nail holes, etc. Insulation between wood...

Good Morning, My friends call me Haji (Christian name = David) and I live in Orlando, FL.  Owned one smoker for the past 12 years.  She was a gas-fed vertical box design.  She worked great.  Notice in previous sentence I used the past tense.  She died.  Doing some upgrading in the backyard...