Search results for query: *

I had the SAME hesitation about cutting the cord with their wording of "verifying warranty" after getting the picture. However, I specifically asked them and Masterbuilt confirmed. Good Afternoon,  That will work for the proof of purchase. To finalize this claim we will need a picture showing...

After emailing a picture of the original receipt and serial number (along with a picture of the cut cord), Masterbuilt is sending me a new smoker. But could guaranty it would be the same model...

My control panel was shorting out (would turn off whenever touched). So I decided to take the panel in the house to dry out. When I unlocked the control panel clip, the thermometer clip (I am guessing) unattached from the wiring. Any thoughts on how to repair this? LOVING the smoker btw! Only...