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This is what mine looks like- I did not cut the piece out yet but after placing a thermometer inside and let it stabilize with no meat in there and the temp set to 225 the thermometer only read 200constant, so I bumped the temp up to 240 and then got a constant 225. I assume it is not common to...

Thank you for the responses-I am out of town until Sunday but am very anxious to check all this out. I for one did not know about using AMNP's-I thought chips only.... The chips I have been buying are the small bagged chips from Academy. I will have to search and look into trying the AMNP's as well

Model #20070311 I will look at the chip tray. What is the approximate spacing that it should be between tray and heating element?

About 3 months ago I purchased the 40” digital SS smoker with remote. I originally loved the smoker for its low maintaince while cooking compared to a stick burner. At first the unit would put out a ton of smoke-so much smoke that you couldn’t see in the window and smoke leaking out the door...