Recent content by Zombie Dodge

Mine does have a lid. The company is going to send a new grille as well. That is some impressive customer service.

The pans are different shapes and sizes, though. Something is definitely wrong, but could I still use the wood chip tray even if it is a little unbalanced? At least half of the tray is close to the heating element.

I re-checked the manual and I have the trays where they are supposed to go. I wonder if it may be the grille, not the chip tray, that may be defective. The chip tray is a rectangular shape but the slot where it’s supposed to slide in is a trapezoidal shape.

That’s what I’ve been trying to do. It’s too wide. I heard back from the company and they’re going to send me a new tray. Hopefully that one works.

Hi, everyone: I just purchased a Masterbuilt electric smoker, model number MB20070210. I've been assembling it this morning, and I've run into a problem. The wood chip tray doesn't appear to fit at all. A couple of photos are attached. From the instruction manual it looks like it should...