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ribs looking q perfect, never had a wifi issue other than the dealer swapped my non wifi board out for a wifi and the board he gave me had no serial number on it so I couldn't set it up, took back the same day reswapped the board and never had an issue, dealer has been awesome,
those ribs was done hrs before the auger went, was not 100% happy with them as the separation was not yet there and the tenderness was not at the point to my liking, went to smoke a pork loin and that's when I found the auger not working, as of this writing still not up and running, waiting on...
agree with customer support being hard to get a hold of, DISAGREE with not making the customer happy, I got over 200.00 in parts sent to me due to a auger not working, fixed the issue and never paid a cent,
gmg denial boone with wifi, auger motor burnt out after 8 months, customer support was very hard to get too, once I did and explained that the auger motor was not working and popping my breaker, they have sent me a new motor and control board, took unit apart and found nothing to have caused...
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