Recent content by Taylorja3
-
Some of the links on this forum allow SMF, at no cost to you, to earn a small commission when you click through and make a purchase. Let me know if you have any questions about this.
-
T
Pit Boss Copperhead ErL error code?
No issues with the customer service at all. My issue was simply having to repetitively fix something that was less than a month old... even if the repair was somewhat simplistic. They need to recall the smokers and/or produce an improved model that lacks the issue. It just makes a pretty good...- Taylorja3
- Post #68
- Forum: Pellet Smokers
-
T
Pit Boss Copperhead ErL error code?
If it makes you feel better. LOWES has the easiest return policy of all. Their store return policy is 90 days. I had lost the receipt for my grill and they still took it back. I did tell them I planned to purchase the same product immediately after, but still... it was lenient and good customer...- Taylorja3
- Post #65
- Forum: Pellet Smokers
-
T
Pit Boss Copperhead ErL error code?
It is unfortunate. Pit Boss claims it is rare, but 2 x I had the same issue with the same response. Great smoker, it is just too buggy to deal with. I exchanged the first one and got my money back and moved on after the 2nd time. Looking at a Traeger next. Hopefully it will have legs. I'm a...- Taylorja3
- Post #63
- Forum: Pellet Smokers
-
T
Pit Boss Copperhead ErL error code?
Call customer seevice. It is a catchall code. There are some troubleshooting steps they will wall you through that may help. But, if it requires replacing electrical parts which was my case, TWICE, I'd say just take it back Seems a pretty common flaw for the smoker. Not sure of the issue . too...- Taylorja3
- Post #59
- Forum: Pellet Smokers
-
T
Pit Boss Copperhead ErL error code?
With the first one. I thought they may have been the issue, so I opened it all the way, uncapped the top tile barely a thread was holding it up right. To no avail, worked through all the troubleshooting with pit boss (quality customer service reps) fornthe erl code, which is kind of a generic...- Taylorja3
- Post #54
- Forum: Pellet Smokers
-
T
Pit Boss Copperhead ErL error code?
I bought one in June 2019. Worked great. Easy to use and clean. Food always came out awesome with little work on my part. But, after about 6-7 uses, an ERL code began to appear. Called Pit Boss team and after some troubleshooting they offered to send a new control board and said the error was...- Taylorja3
- Post #52
- Forum: Pellet Smokers
