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Well you would think a company would back its product and at least tell me what i could do to troubleshoot this issue. I have seen several complaints about this issue with Anova and people saying that they offered a $40 coupon. This has to be the worst customer service I have experienced in the...
That's the same thing I was thinking, but they said they need the receipt. I'm not sure what the issue would be with that. And the problem with the app is that I take this unit on vacations, makes cooking without a kitchen possible, and don't always have WiFi.
I know several others have experienced what I have with their Anova Sous Vide. While I was cooking, the screen went out, but the machine still works. I can hear the pump running and I can see the temp on the App, but no display on the unit. Alway, I have contacted Anova for some insight on how...
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