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Recent content by nickmv

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  1. nickmv

    Horizon Smoker Customer Service…

    Yep def a big hater here, calling out ridiculous stuff that's the basics of running an ecommerce presence in the year 2024. What you fail to realize is that these are the basic foundations of a customer experience that starts online. You're free to keep simping for the company and cracking 5yo...
  2. nickmv

    Horizon Smoker Customer Service…

    Google: You guys can sit here and argue with me til the cows come home and it won't change that Horizon is running a broken site on the SERP and Google is crawling the crap out of it and producing way more search results for their broken site than their functioning site. Hell, searching for...
  3. nickmv

    Horizon Smoker Customer Service…

    The joke no longer becomes funny when Google produces the same results. But I wouldn't expect you to actually read. Also, the whole telling someone to stop complaining while continuing to drop childish posts that, funny enough when examined, don't even make sense.
  4. nickmv

    Horizon Smoker Customer Service…

    https://www.google.com/search?q=horizon+smokers+ash+tool Click the first result. Broken site. They have 2 sites being crawled by Google, and the broken one occupies way more space in the SERP (Search Engine Results Pages) than the functioning site does. I can tell you, as someone who works in...
  5. nickmv

    Horizon Smoker Customer Service…

    I'm amazed how much you go out of your way to battle folks that either had a bad experience or found ridiculous issues that should never happen. But you do you. How long have you worked there? This is downright childish. You can use Google or Bing if you want. But hey, you tried, and yet again...
  6. nickmv

    Horizon Smoker Customer Service…

    That's factually incorrect and you should have taken the 5 secs it takes to check before you posted that. Here's PROOF, clicked on the very first link on Bing for example when you search for "horizon smokers". It's literally the URL in the biz listing on Bing as well as the Organic result, and...
  7. nickmv

    Wing Sauce books?

    Background: avid wing fryer and griller, but also do wing comps (dedicated and ancillary) 2-3x a year. We've had a sauce that's given us a lot of success in the past but are finding it more and more frequently is no longer delivering the expected outcome -- so we're looking to make a switch. As...
  8. nickmv

    Horizon Smoker Customer Service…

    At the time of my post, their website was anything but fine. That copy-pasted text I put in my post didn't come out of thin air. They forgot to renew their basic account with Squarespace, which is how they host their site. Edit: nope, still an issue. The issue is that they have an old...
  9. nickmv

    Horizon Smoker Customer Service…

    They're so "on top of things" that their website literally expired: "Website Expired This account has expired. If you are the site owner, click below to login." Yeah sorry, there's a certain minimum level of expectation out of a company, and if they can't even bother to act like they exist...
  10. nickmv

    Yoder 640 Wheel Mod

    Great job with this guide --- I'm so glad I found it! Anyways, I decided to go with a smaller setup, but it worked well. So a couple things: The stock casters -- no wonder they were falling apart! One of mine had busted the balls out of the bearing just from rolling it over brick paving stones...
  11. nickmv

    PELLET PREHEAT

    I'd prefer not to go off topic and hijack OP's post, but yes I did. I got a Yoder YS640, but I also got an AMAZEN AMNTS tube smoker to A) cold smoke on either my WSM or my Yoder, and B) to supplement the Yoder smoke if I'm feeling super smokey.
  12. nickmv

    PELLET PREHEAT

  13. nickmv

    PELLET PREHEAT

    I actually read every last word of your post, and I did see that you said you stored them in a container. I live in TN and we have average humidities in the high 80s and even 90s during the summer, and my pellet sits in the bag (handwrapped/twirled shut) and stored in a shed. They easily can get...
  14. nickmv

    PELLET PREHEAT

    Wait, what do you mean, pre-heating pellets? I've got a pellet smoker (Yoder) as well as an AMAZEN tube smoker, and I've never once heard of any concept of warming up the pellets. Are your pellets WET? If so, you've got WAY bigger problems than needing to pre-heat them. I'm really honestly...
  15. nickmv

    Breaking in the YS640

    I mean, there's TONS of stuff to break it in with. But what are you looking for? Do you have a goal other than just cooking food? If you're looking for hotspots, go with the bacon test, for sure. That or biscuits, but bacon is way cheaper per unit quantity. Now, as for something to cook on it...
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