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I am lucky in that I also own a Akorn Kamado and Webber smocky joe jr. to help me out until this fix was done. I did finally contact them back and they told me the fix was done and it should be working but I have not tested it myself since my pellet grill is now in my basement storage. Next time...
I could not get anyone on the phone today but I finally got this reply from GMG.
"
Hi,
We are currently working on a fix for this issue.
Best
GMG
"
I hope this is for real and they are not just playing lip service.
If the Grill's hardware is not able to retain even the smallest amount of...
I don't have the time or money for class action lawsuits but I can tell you about lemon laws and cars. I know that the car manufacturer will act like the problem you are experiences has only happen to you. Then you might find out years later there is a class action lawsuit effecting thousands...
Do you have a Davy Crockett or another model of pellet grill?
I will call them on the phone tomorrow and confirm these are design this way.
Perhaps a oversight design flaw that was correct on later grills? Does anyone know when then Davy Crockett was released compared to the ones they have...
This is what support wrote me
"
It depends which type of grill you have. The prime grills and the Davy Crockett grills, when you unplug them, you would have to go through the connection process again when you plug them back in. With the choice DB and JB grills, they should retain the WiFi...
Wait, you mean this thing is new? I was just thinking it was like out of date technology from like 10 years ago. I did not realize this is a new product.
This is kind of outrageous that they would design a new product to do something like that?
You know there is a basic level of service that...
Yes, this is extremely annoying and short sighted.
To make matters worse, it won't even remember your WIFI password so it defaults back to the serial number of the unit which is located on a sticker in the manual(which I have lost). So in other words the password defaults back to something that...
I originally considered it must have been a defective product but I just received this answer from GMG ".... It depends which type of grill you have. The prime grills and the Davy Crockett grills, when you unplug them, you would have to go through the connection process again when you plug them...
Thanks you for the kind words. I love the hat by the way, I am sure you get compliments all the time on it.
I realize that BBQ and computers/WIFI don't traditional go together but I know on my SD card for my digital camera, if I take it out of the camera the data is still stored on it even...
I setup my WIFI in my pellet Grill to connect to my kitchen wifi access point.
When the pellet grill is not in use, I unplug is and put is somewhere safe.
When I am ready to use it again. I plug it in however it seems to forget the wifi settings and I have to run though the setup again on my...
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