Recent content by ItsMeAgain

I had a similar fail a while back but my MES simply would not heat- it gave no error message but your unit may be more sophisticated... Here's a link to what i bought bought. Mine uses 150 Celcius rated part; yours may or may not be the same but you should be able to discern what you need...

Glad to hear the good news Boslaw. October is a long time to wait but kudos for keeping it positive. My parts arrived yesterday and installing the new thermostat was a piece of cake and does indeed allow the unit to heat again. I have ample spares now so this type of fail won't slow me down...

Hey Jonok I'm glad your experience has been positive- this may be a case where the extended warranty is the right thing to do when buying from Sam's Club. I have had a couple bumps in the road but so far the fixes on this are very simple. It turns out the wait is magnified if you have to wait...

I ordered them and they should be here tomorrow- still have not seen anything further from MB that they shipped the parts so when they do I'll have a another spare. Thanks for your input on this Tallbm

I did locate a part number on the device. I had expected it to be on the metal face of the part and have seen some with marking on the face- this one is marked on the plastic side Here’s a link to a spec sheet https://www.calcoelectric.com/images/pdfs_thermostats/calco_ksd301series.pdf and...

Ok sorry tallbmfor the delay,It seems that there are more tasks to accomplish than hours in the day. I appreciate your help any willingness to follow up. I know in my previous pic I showed 116 vac across the terminals of the switch but much like any light switch in your house (Even ones that...

Hi Tallbm I got the 116vac across the terminals of the "temperature limiter" but not through it. The element still measured 12.2 ohms so its not open and that number seems to be right to me. My guess was that the temp limiter was not passing the current on to the element but I don't have a...

I got a look this morning and I see nothing melted/damaged/broken etc. Wiring looks good. Solder joints look pretty good too. In the mean time MB replied this morning with “Thank you for contacting customer service. I have placed Sales Order xxxxxx for heating element and high temperature...

So the access to said circuit board is on the underside/bottom of the unit? Thanks again I'll report back in the morning

I think it’s unfortunate that a reply to your case on Masterbuilt pushes you back in the queue- not certain the benefits of assigning a case number only to push it out anytime the client (us) adds more info. Thanks for sharing this info Boslaw, I did not have any emails stating this nor did the...

Thanks for the input tallbm, I had pulled the cover and checked the other part. I figured that was likely the thermistor/thermostat but it looked clean and the connections are good. with the unit plugged in and turned off it was showing 2.75vac powered unit in but didn’t call for heat and...

If anyone else has issues with Masterbuilt it is easy to find on Facebook via a computer. Over the weekend I looked on FB with my cell and there was a ton of Masterbuilt "groups" but the "Mother ship" did not show up. Going to https://www.facebook.com/masterbuilt will get you to their home...

I can follow the logic Bear and maybe I did step in it by doing that but it still seemed to get plenty hot- I am certain that ariflow wasn't blocked off. The pans in the pic were not the ones I had been using. Mistake noted though, thanks

Thanks for the responses guys It’s a model 20075315 I have always kept the two foil pans on the bottom rack to catch drips and it keeps things cleaner and dry that way

I got my MES40 unit in 2019 just before Christmas. The first one had some pretty good damage on a corner as FedEx brought it from SamsClub.com. The replacement unit was rec'd after not much of a hassle. I started using the new one around Christmas and it worked well but the first element...