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Recent content by callaway
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In the manual from my PS4415 it says you can reach the manufacturer at 866-475-5180. They might be able to tell you where to get one. I saw the same thing you did on Amazon but I noticed in the question section that it says the item is available and will not take 1 or 2 months to deliver.
Friend of mine found one at Sam's Club in Hagerstown, MD and the store manager told him they were also available at the Sam's Clubs in Baltimore and Timonium, MD and Mechanicsburg, York, and Harrisburg, PA.
Just checked out the videos. The side loading for water is cool and so is the fact you can empty used wood chips and add new without opening the door. On the MBs I never understood how you could keep adding chips if you never emptied the pan?
I am also interested in the cold and fast smoking...
Just stumbled across this smoker on Amazon. Looks interesting and full of upgraded features compared to the MB digital electric smokers. Has anyone used one or seen one at retail?
1. Most reviews I have read state that pellet grills do not provide as much smoke flavor as smokers that use wood, wood chips, or wood chunks.
2. My gas smoker (model PS4415) keeps a constant temperature as long as I keep the door closed and refrain from the peek-a-boo cooking method.
3. I...
Might want to consider the PS4415 at Sam's Club for $269.00. It is also a Smoke Hollow version but looks to be a little larger than the 38202G. It has a window and you can access your wood chips without having to open any doors.
It is not a Smoke Hollow. Check the link below and you will see that a Chinese company by the name of Rankam Group owns the trademark for Boulder Creek.
http://www.trademarkia.com/boulder-creek-77272188.html
Might need to open the adjustable air shutter to allow more oxygen. Seems the flame might be a little "propane rich" where the gas first enters the burner so adding more oxygen might help. The rest of the flame looks okay once you get past the first few ports so the gas/oxygen mixture must be...
It sounds to me like you have a low-flow issue and when both burners are on it is not getting enough propane to either burner. When you shut one burner down it allowed more propane to flow through the single burner and provided more heat. You probably need to go through the re-set procedure of...
I am in Elizabethtown and have a Smoke Hollow PS4400 from Sam's Club. Paid $279 which I thought was a great value but I see they are only $249 this year. I should probably go buy a couple more at this price and give them away as Christmas gifts. Great smoker with tons of room.
You might need to disconnect the hose from the tank so it can kinda re-boot the system. I have had the same problem you are experiencing so I turned everything off, disconnected the tank for about 30 seconds, re-connected everything, slowly opened the tank about 1 to 1.5 turns, waited another...
Which manufacturer are you calling? Seems the internal reading was the problem not the door thermometer. What type of thermometer were you using inside the smoker?