Guys, I just wanted to share this with you all. I had a crazy issue with my OKJ Highland when I was cleaning it. The nut that holds the damper on my smoke stack somehow went flying off into my yard. Not sure how I got that loose but it happened. I was chatting with a guy at Char Broil about ordering a replacement part. Turns out the part is $1.99 and they charge a scale for shipping. The shipping for the $1.99 part was $4.95. Seems counter intuitive to me. I mentioned that it seemed like shipping was fairly high. The rep then asked when I purchased my OKJ and when I told him last December he made the order for me as a warranty replacement free of charge. Not even shipping. I thought that was pretty good service. I'm feeling even a little better about my smoker purchase now. My OKJ has been an amazing find and a super deal with the closeout from Walmart. This will keep me coming back to consider products from Char Broil again.
George
George